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Amazon VAT Services has ended: how to switch provider

Amazon VAT Services ended on 31 October 2024. Key dates, what sellers still need, and an 11-step checklist to switch VAT provider without missing a filing.

By Touseef Aslam FCCA, Founder & Director

About 6 minutes to read

If you used Amazon's VAT Services programme (often shortened to VSA) to handle your VAT registrations and returns, that service is no longer running. Amazon ended it on 31 October 2024. Your VAT obligations did not end with it: every VAT number you hold still needs returns filed on time, and someone now has to do that work for you.

This guide explains what changed, what you need to check now, and how to move your VAT compliance to a provider of your choice without missing a filing.

What happened to VAT Services on Amazon?

The key dates

Amazon announced the changes in a notice on its Seller Forums:

  • August 2024: the existing VSA tax providers contacted sellers to agree their own terms and move them onto their own platforms.
  • 1 October 2024: the deadline for sellers who wanted to opt out and choose a different provider.
  • September 2024 period (due October 2024): the last VAT filings made under the VSA programme.
  • From the October 2024 filing: providers began billing sellers directly. For monthly filers that filing was due in November 2024. For quarterly filers it was due in January 2025.
  • 31 October 2024: VAT Services on Amazon ended.
  • 31 August 2025: the last day sellers could download VSA-era documents, such as registration certificates and filing proofs, from Seller Central. That window has now closed.

At the time, Amazon said it was "working to launch an improved programme by 2025". At the time of writing, we have not found an Amazon announcement of a replacement filing programme. If you are waiting for one before acting, it is safer not to.

Which countries did VSA cover?

VSA covered VAT in the United Kingdom, Germany, France, Italy, Spain, Poland and the Czech Republic. If you joined through Amazon, you may hold VAT numbers in several of these countries.

Is Amazon's VAT Calculation Service affected?

No. Amazon's VAT Calculation Service (VCS) still runs. VCS calculates VAT on your Amazon sales and creates invoices. It does not register you for VAT and it does not file your returns. Those two jobs sit with you and your VAT provider.

What you still need after VSA

Your obligations did not change when the programme ended. Check each of these:

1. A VAT provider for every country where you hold stock

If Amazon stores your stock in a country, you will usually need a VAT registration there, plus regular returns. Sellers on Pan-European FBA or the Central Europe programme often hold stock in Germany, Poland, the Czech Republic, France, Italy and Spain. Our guide on Amazon FBA and VAT explains why storage creates a VAT obligation.

2. OSS, IOSS and UK VAT, where they apply

  • OSS (One-Stop-Shop) covers EU cross-border sales to consumers once you go over the €10,000 EU-wide threshold.
  • IOSS covers imported goods up to €150.
  • UK VAT is separate. OSS and IOSS do not apply in the UK.

Not sure which applies to you? Read OSS vs local VAT registration.

3. Your own records

Because the Seller Central download window closed on 31 August 2025, any registration certificates or filing proofs you did not save may now have to come from your former provider or from the tax offices directly. Your new provider will need these.

4. Correct VAT numbers in Seller Central

VCS cannot calculate VAT for a shipment that leaves from a country where you have no VAT number loaded. Check that every active VAT number is entered correctly in Seller Central.

5. Clean data

Reconcile your Amazon VAT Transactions Report against what has been filed. Moving your own stock between countries can also create reporting duties, such as Intrastat and EC Sales Lists.

How to switch VAT provider: a step-by-step checklist

Use this list whether you stayed with your former VSA provider by default or have already moved once.

  1. List every VAT number you hold. Note the country, VAT number, filing frequency (monthly or quarterly) and any OSS or IOSS registration.
  2. Collect your documents. Gather registration certificates, filing confirmations and tax office letters for each country. If anything is missing, ask your current provider now, before you give notice.
  3. Check your filing history since the handover. Confirm that a return was filed for every period from October 2024 onwards. A gap means you may need corrective or late returns.
  4. Read your current contract. Check the notice period, any exit fees, and what data your provider will hand over when you leave.
  5. Compare your current invoices with published prices. Look at what you actually paid per country in 2025 and 2026, including any extras, and compare like for like.
  6. Map your stock and sales flows. List where Amazon stores your goods, where you sell from, and whether you sell cross-border to consumers in the EU or into the UK. This tells you which registrations you need, and whether OSS or IOSS applies.
  7. Choose your new provider and agree a start period. Pick a clean cut-over, such as the first period after your current provider files its last return, so no period is filed twice or missed.
  8. Authorise the new provider. Each tax office has its own process for appointing a representative or agent. Your new provider should tell you exactly what to sign for each country.
  9. Confirm the first filing. Ask for proof that your new provider filed its first return in each country, and keep a copy.
  10. Update Seller Central. Check your VAT numbers and, if you use VCS, your settings, so invoices and VAT calculations stay correct.
  11. Set reminders. Keep a simple calendar of filing deadlines per country, even if your provider files for you.

Common problems when switching

Missed filings after the handover

Some sellers assumed filings would carry on as before and found gaps later. Voluntary correction usually leads to lower penalties than waiting for the tax office to find the error. See our corrective returns and back-filing service.

Missing certificates

If you cannot find a registration certificate, your former provider or the relevant tax office is the place to ask. Start early, as responses can take time.

Stock in a new country

If Amazon has started storing your goods in a country where you are not registered, you may need a new registration before your next filing. See VAT registration and the country pages, for example Germany, Poland and the Czech Republic.

How PanVAT can help

PanVAT works with a network of local accountants in all seven former VSA countries (the United Kingdom, Germany, France, Italy, Spain, Poland and the Czech Republic), as well as Austria and Ireland. You can therefore move a whole former VSA portfolio to one provider, with one point of contact.

Our published prices for EU VAT compliance start at €79 per country per month, billed annually. Our 5 Country Pack, built for Pan-EU and multi-country sellers, is €356 per month, billed annually. VAT registration is free on every annual plan. Corrective returns are €119 per corrected return.

If you are not sure where you stand, book a free consultation. The first 30 minutes are free. We will look at your VAT numbers, filings and stock locations and tell you what needs doing.


This article is general information, not tax advice for your situation. Rules and deadlines vary by country. Last reviewed: 8 November 2026.

FAQ

When did Amazon VAT Services end?

VAT Services on Amazon ended on 31 October 2024. The last filings under the programme were for the September 2024 period.

Has Amazon launched a replacement?

Amazon said in 2024 that it was working on an improved programme. At the time of writing, we have not found an Amazon announcement of a replacement filing programme.

Do I still need to file VAT returns if I used VSA?

Yes. Your VAT registrations stay active until they are cancelled, and each one needs returns filed on time, whoever your provider is.

Does Amazon's VAT Calculation Service file my returns?

No. VCS calculates VAT and creates invoices, but it does not register you or file returns.

Can I still download my VSA documents from Seller Central?

No. The download window closed on 31 August 2025. Ask your former provider or the tax office for copies.

Which countries did VSA cover?

The United Kingdom, Germany, France, Italy, Spain, Poland and the Czech Republic.

I think I missed a filing after the handover. What should I do?

Act quickly. Check which periods were not filed, then file corrective or late returns. Correcting voluntarily usually leads to lower penalties than waiting for the tax office to find it.

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